Information We Collect
We may collect the following types of information when you visit our website, submit a form, or contact us:
- Contact information, such as your name, phone number, email address, and property address
- Project details, such as service type, roof age, and preferred appointment times
- Communication records, including messages, calls, and text messages you exchange with us
- Website usage data, such as pages visited and general browsing behavior, collected through standard analytics tools
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule free inspections or estimates
- Provide quotes, project updates, and service-related communication
- Improve our website and the services we offer
- Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
SMS & Text Messaging
If you opt in to receive text messages from us, you may receive appointment reminders, project updates, or promotional messages, up to the frequency stated at the point of opt-in. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Your consent to receive text messages is not a condition of purchasing any service.
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve functionality. You can control cookie preferences through your browser settings; disabling cookies may affect certain website features.
Third-Party Services
We may work with third-party providers, such as web hosting, analytics, financing partners, and customer relationship management tools, to operate our business. These providers only access the information necessary to perform their services and are expected to maintain appropriate confidentiality and security standards.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may request to review, update, or delete the personal information we hold about you by contacting us directly. You may also opt out of marketing communications at any time.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us or call (904) 355-2756.